~Mixed UP Charter~ :-(
Talk about a mix up  yesterday with Charter.. Some
 times these companies  deliberately don't tell you stuff
 just to keep you on your  toes.. The wireless guy was 
 sposta be here between 1  and 3.. well at 3:45 when Id
 not seen OR heard from this  installer, let alone Charter,
 I called them..  The girl  says, we can just re schedule the
 wireless install for Monday  so that you wont be over loaded
 with installers since the  phone guy is due between 3 and 5.
 So I re scheduled the  wireless for Monday.. SADLY.. but..
 they neglected to tell me  BEFORE  I rescheduled that the
 HBO was on the same work  order with the wireless.. why I
 don't know.. Who put it  that way .. Charter did...
 SO... about 4:45 the cable  guy gets here.. He says "I came
 to put in the phone AND the  wireless".. I asked how long it
 would take.. he said for  the phone at least an hour half, the
 wireless at least that.. so  that would mean he would be here
 till almost 8, or close to  it. That wasn't acceptable.. so I told
 him to just do the wireless  Monday morning then.. and he
 proceeded to install the  phone.. WELL.. just as hes going out
 the door I say.. "so.. I  have HBO now?" he says "NO, that's
 on the wireless work order  and will have to wait till Monday".
 NOW, what difference would  that have made? He was doing
 the installing and he  couldn't do the HBO?  3 guesses what
 I said.. rhymes with  THIT... :-)
 I was SO mad.. The  installer said, call Charter and maybe 
 since you have a work order  they may turn it on for you..
 ya , right.. But like a big  stupid I called.. I got the biggest
 song and dance of crap I  have ever heard for a list of
 lame excuses as to why I  had to wait till MONDAY when
 they assured me I would  have it yesterday.. And why didn't
 they tell me that? They  didn't... The less I have to deal
 with these companies, I prefer. The  same with the free showtime.
 It wasn't free at all.. the  guy added it to my bill for an
 extra 22 dollars a month..  I don't get extras.. I just use
 basic.. The HBO came with  getting this bundle package.
 Well when the guy comes  back Monday I plan to ask him.
 WHY did he not specify that  the office would NOT turn
 on the HBO.. that he needs  to KNOW his facts before
 he tells anyone anything...  I was really looking forward
 to watching movies this  week end.. Blasted Charter.. I
 get so upset with these  companies.. They know they have
 us by the padoobies because  we want TV and Internet..
 Charter I was hoping was  better than Comcast but I
 guess they are all alike..  They don't train their people
 good enough.. I just don't  like how they deliberately
 neglect to tell you stuff..
 
 I had a nice call from my  sis yesterday.. Stanley is going
 to Haiti next week to  deliver some solar powered radios
 to the people there..  Stanley is like a missionary.. Which
 I don't discuss missionary  stuff.. That's a very sore spot 
 for me.. I feel sorry for  these people over seas.. yes.. but..
 I think we should help our  people HERE. Before sending
 anything to other  countries.. We have so many unemployed,
 homeless, sick.. disabled..  and to send money that would
 help US to others first..  NO .... I said more than I usually
 do.. I just don't believe  in it..sorry if it offends.. But I
 believe in helping our  own.. I would tell anyone from no
 matter where they are,,  take care of your own people..
 THEN help the others.. I  give Stanley credit though..hes
 a good man.. and means  well..  
 I have a great meat pie  that is my dinner today. Its a 
 kinda cool but sunny nice  day.. The boys love to lay in
 the sun.. I'm ready for  some lunch and then its sew
 time.. I have a dress cut  out for Trina.. I'm anxious to
 get it done... It will be  so cute.. I hope she likes it..  
 Post time, and time for my  GORGEOUS WEEBLE
"g'day, g'day"...Happy SATday.. :-)
 "g'day, g'day"...Happy SATday.. :-)
Y'all have a good one now,  Y'hear? love ya and thanks!
 Always, Lois  ****
 "God Bless You", is my  prayer today.
 I'm honored to call you  Friend.
 I pray the Lord will keep  you safe,
 Until I write  again...
      
3 Comments:
At 3:31 PM,
 Anonymous said…
Hi, Honey,
We get this nonsense here in the UK, too. My Sis is with a group called "Talk-talk". She transferred to them because they offered a deal where she would get broadband free. First, they cut her off at her old address one day too early, then took several days to get her phone up and running and then informed her that they were sorry, but she couldn't have free broadband down here after all. She will go back to dear old B.T, after all that!!
So, we all suffer from corporate incompetence.
Take care, Honey,
Luv Ya
Raife
At 5:53 PM,
 MaryC said…
Hello Lois
I'm having problem with the cable here,not getting my program that I wanted...going back to basic if I can't get it...I have put in several of there digital cable boxes but they are not working right...And talking with the lady there...now she know she not getting everything too on her...and she works there, and didn't know...
That life at times...I just didn't want anyone here to work on it,it take my time up...but that the why I have to go to get it working right...I have to be gone a few days next week, wish I did it earlier...
God bless you Lois and keep you safe my friend.
Mary
At 12:16 PM,
 Lois said…
Hiya Raife,
I think its the old saying too many chiefs and not enough indians lol..They dont train well enough I think.. plus its easier to blame someone else... what most of the ones I talk to do.. lol...
Hi Mary,
I think everyone has trouble with cable.. I do.. sure gets old..Im anxious to get wireless..
Good to hear from you!!! Welcome back Raife ! been awhile !! :-) Mr.handy as a button !! lol..
Love N'Hugs,
Lois ****
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