~Mixed UP Charter~ :-(
Talk about a mix up yesterday with Charter.. Some
times these companies deliberately don't tell you stuff
just to keep you on your toes.. The wireless guy was
sposta be here between 1 and 3.. well at 3:45 when Id
not seen OR heard from this installer, let alone Charter,
I called them.. The girl says, we can just re schedule the
wireless install for Monday so that you wont be over loaded
with installers since the phone guy is due between 3 and 5.
So I re scheduled the wireless for Monday.. SADLY.. but..
they neglected to tell me BEFORE I rescheduled that the
HBO was on the same work order with the wireless.. why I
don't know.. Who put it that way .. Charter did...
SO... about 4:45 the cable guy gets here.. He says "I came
to put in the phone AND the wireless".. I asked how long it
would take.. he said for the phone at least an hour half, the
wireless at least that.. so that would mean he would be here
till almost 8, or close to it. That wasn't acceptable.. so I told
him to just do the wireless Monday morning then.. and he
proceeded to install the phone.. WELL.. just as hes going out
the door I say.. "so.. I have HBO now?" he says "NO, that's
on the wireless work order and will have to wait till Monday".
NOW, what difference would that have made? He was doing
the installing and he couldn't do the HBO? 3 guesses what
I said.. rhymes with THIT... :-)
I was SO mad.. The installer said, call Charter and maybe
since you have a work order they may turn it on for you..
ya , right.. But like a big stupid I called.. I got the biggest
song and dance of crap I have ever heard for a list of
lame excuses as to why I had to wait till MONDAY when
they assured me I would have it yesterday.. And why didn't
they tell me that? They didn't... The less I have to deal
with these companies, I prefer. The same with the free showtime.
It wasn't free at all.. the guy added it to my bill for an
extra 22 dollars a month.. I don't get extras.. I just use
basic.. The HBO came with getting this bundle package.
Well when the guy comes back Monday I plan to ask him.
WHY did he not specify that the office would NOT turn
on the HBO.. that he needs to KNOW his facts before
he tells anyone anything... I was really looking forward
to watching movies this week end.. Blasted Charter.. I
get so upset with these companies.. They know they have
us by the padoobies because we want TV and Internet..
Charter I was hoping was better than Comcast but I
guess they are all alike.. They don't train their people
good enough.. I just don't like how they deliberately
neglect to tell you stuff..
I had a nice call from my sis yesterday.. Stanley is going
to Haiti next week to deliver some solar powered radios
to the people there.. Stanley is like a missionary.. Which
I don't discuss missionary stuff.. That's a very sore spot
for me.. I feel sorry for these people over seas.. yes.. but..
I think we should help our people HERE. Before sending
anything to other countries.. We have so many unemployed,
homeless, sick.. disabled.. and to send money that would
help US to others first.. NO .... I said more than I usually
do.. I just don't believe in it..sorry if it offends.. But I
believe in helping our own.. I would tell anyone from no
matter where they are,, take care of your own people..
THEN help the others.. I give Stanley credit though..hes
a good man.. and means well..
I have a great meat pie that is my dinner today. Its a
kinda cool but sunny nice day.. The boys love to lay in
the sun.. I'm ready for some lunch and then its sew
time.. I have a dress cut out for Trina.. I'm anxious to
get it done... It will be so cute.. I hope she likes it..
Post time, and time for my GORGEOUS WEEBLE
"g'day, g'day"...Happy SATday.. :-)
"g'day, g'day"...Happy SATday.. :-)
Y'all have a good one now, Y'hear? love ya and thanks!
Always, Lois ****
"God Bless You", is my prayer today.
I'm honored to call you Friend.
I pray the Lord will keep you safe,
Until I write again...
3 Comments:
At 3:31 PM, Anonymous said…
Hi, Honey,
We get this nonsense here in the UK, too. My Sis is with a group called "Talk-talk". She transferred to them because they offered a deal where she would get broadband free. First, they cut her off at her old address one day too early, then took several days to get her phone up and running and then informed her that they were sorry, but she couldn't have free broadband down here after all. She will go back to dear old B.T, after all that!!
So, we all suffer from corporate incompetence.
Take care, Honey,
Luv Ya
Raife
At 5:53 PM, MaryC said…
Hello Lois
I'm having problem with the cable here,not getting my program that I wanted...going back to basic if I can't get it...I have put in several of there digital cable boxes but they are not working right...And talking with the lady there...now she know she not getting everything too on her...and she works there, and didn't know...
That life at times...I just didn't want anyone here to work on it,it take my time up...but that the why I have to go to get it working right...I have to be gone a few days next week, wish I did it earlier...
God bless you Lois and keep you safe my friend.
Mary
At 12:16 PM, Lois said…
Hiya Raife,
I think its the old saying too many chiefs and not enough indians lol..They dont train well enough I think.. plus its easier to blame someone else... what most of the ones I talk to do.. lol...
Hi Mary,
I think everyone has trouble with cable.. I do.. sure gets old..Im anxious to get wireless..
Good to hear from you!!! Welcome back Raife ! been awhile !! :-) Mr.handy as a button !! lol..
Love N'Hugs,
Lois ****
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